Shipping policy
SHIPPING POLICY
We aim to deliver your order in a safe and timely manner. Please read our Shipping Policy carefully before placing an order.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Delivery time depends on your location:
- India: 5–10 business days
- Asia: 7–15 business days
- USA / Europe: 10–20 business days
- Rest of the world: 10–25 business days
These are estimated delivery times and may vary due to courier delays, customs clearance, or unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout. We may offer free shipping on selected products or promotional offers.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS/WhatsApp. Tracking updates may take 2–5 days to appear.
Customs & Import Duties
Customers are responsible for any customs duties, import taxes, or additional charges required by their country.
Incorrect Address
We are not responsible for delays or lost shipments due to incorrect or incomplete address provided by the customer. Please ensure your shipping details are correct before placing an order.
Lost or Delayed Packages
If your order is significantly delayed or lost in transit, please contact our support team and we will assist you in resolving the issue with the courier.
Contact Information
For any shipping-related queries, contact us:
- Email: clubzollo@gmail.com
- Phone: +91 9656311223
- Website: https://www.clubzollo.com